Senior Management Profile
Jeff Scotland
Director
Jeff Scotland is an IT Professional with over twenty years experience in the IT industry, and is well-known and respected within the Australian ITSM industry as an achiever and a leader.
Jeff is a Director at Dowling Consulting, and is leader of the ITSM practice. In this role Jeff is responsible for ensuring the delivery of ITIL® based solutions encompassing people, process and technical requirements. Jeff is certified as an ITIL ® V3 Expert and has been providing consulting and training services for clients for many years.
Jeff has a wealth of experience across many organisations and industries and takes a pragmatic operational approach to all engagements. Jeff believes strongly that IT must be ‘run like a business’, this being where he and Dowling Consulting deliver value and insight to their clients.
